We've Got Answers.
Everything you need to know about our products, ingredients, and what makes Hyvia different.
Our Products
Most consumer products are designed around cost and shelf life — not around what's actually good for you. Hyvia products are built the other way around: we start with the cleanest, most effective ingredients available, then work backward to find a formula that performs. Short ingredient lists, third-party certifications, and food-grade or pharmaceutical-grade standards where applicable.
Hypochlorous acid is a naturally occurring molecule your own white blood cells produce to fight infection. It is non-toxic, safe for skin contact, safe around food prep surfaces, and highly effective against bacteria, viruses, and mold. Our AquaCleanse™ spray uses HOCl as its active ingredient — making it the last cleaner you'll actually need.
Hydroxyapatite (HAp) is the mineral that makes up 97% of your tooth enamel. When applied topically, it remineralizes enamel directly — filling in microcracks and restoring surface integrity without fluoride. It has been used in clinical dentistry in Japan for over 40 years. Our nano and micro HAp powders let you make your own remineralizing toothpaste or mouthwash at home.
Yes. Safe Ice™ is NSF certified and formulated for food contact surfaces, making it compatible with all standard ice machines. It is nickel-safe and designed to clean and descale without leaving behind chemical residue that could end up in your ice.
Standard baking soda is a good idea, poorly executed — it clumps, leaves residue, and uses artificial fragrances. PureStep™ uses USP-grade sodium bicarbonate (the pharmaceutical standard, not the food shelf variety) with an anti-clumping formula and USDA organic lemon scent. Better grade ingredient, better performance, no synthetic fragrance.
Shipping & Orders
Yes — we offer free US shipping on all orders. No minimum required.
Most orders ship within 1–2 business days and arrive within 3–5 business days via standard shipping. You will receive a tracking number as soon as your order ships.
We currently ship within the United States only. International shipping is something we're actively working on — sign up for our newsletter to be notified when it becomes available.
Returns & Guarantee
We stand behind every product we make with a 30-day satisfaction guarantee. If you're not happy with your purchase for any reason, contact us within 30 days of delivery and we'll make it right — no complicated return process.
If anything arrives damaged or defective, reach out to us at our contact page with a photo and your order number. We'll send a replacement right away at no charge.
Still Have Questions?
We're Happy to Help.
Reach out and we'll get back to you within one business day.
Contact Us